Personal Data Protection

918ssk Privacy Policy — Member Personal Data Protection

At 918ssk, your privacy is our priority. This document clearly explains how we collect, use, store, and protect your personal data — in plain, straightforward language.

Our Commitment to Your Privacy

Six core principles that guide how 918ssk handles every member's personal data.

256-bit SSL Encryption

All data transmitted between your device and 918ssk's servers is protected by 256-bit SSL encryption — the same standard used by leading banks in Malaysia. No third party can intercept or read your information while in transit.

Data Is Not Sold to Third Parties

918ssk never sells, rents, or shares member personal data with any third party for marketing purposes. Your information belongs to you — we use it solely for platform operations and account verification.

Restricted & Controlled Data Access

Only authorised 918ssk staff may access member personal data — and only when required to carry out their duties. All access is logged and periodically audited to ensure no misuse occurs.

Malaysia PDPA Compliance

918ssk operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data processing practices are designed to meet or exceed the compliance requirements set out by applicable Malaysian law.

Right to Data Deletion

You have the right to request deletion of your personal data from 918ssk's systems at any time, subject to legal requirements and specific record retention obligations. Deletion requests will be processed within 30 business days.

Data Breach Notification

Should any security incident occur that affects members' personal data, 918ssk will notify the affected members within 72 hours of the incident being detected — well ahead of the minimum requirement set by the PDPA.

Last Updated: January 2026
This policy applies to all 918ssk members and website visitors.
Important Note: By using the 918ssk platform, you agree to this Privacy Policy. Please read this document carefully. If you do not agree, please discontinue use of the platform and contact us to close your account.

1Introduction

918ssk ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy explains our practices regarding the collection, use, storage, and protection of your personal data when you register and use the 918ssk platform at 918ssk.org.

This document is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and reflects our commitment to ensuring your personal data is always handled responsibly, transparently, and securely. This policy covers all channels we operate — website, mobile app, and customer support services.

We understand that your trust is our most valuable asset. That is why we use no convoluted language or hidden conditions in this document — what you read is what we practise.

2Personal Data We Collect

918ssk collects personal data through several methods depending on how you interact with our platform. Below is a summary of the data collected:

Data Categories Sample Information Required?
Identity Full name, MyKad number, date of birth Yes
Contact Phone number, email address Yes
Finance Bank name, account number (last 4 digits only) Yes
Technical IP address, device type, web browser, operating system Automatic
Usage Game history, deposit and withdrawal records, activity logs Automatic
Communication Support chat records, emails, feedback Options
918ssk not store full credit card numbers or sensitive payment details. All financial transactions are processed through encrypted payment gateways that comply with PCI-DSS standards.

3How We Use Your Data

The personal data we collect is used solely for legitimate purposes related to the operation of the 918ssk platform, including:

  • Identity verification (KYC): To verify that every member meets the minimum age requirement and to prevent identity fraud.
  • Account management: To allow you to log in, manage account settings, make deposits, and process withdrawals securely.
  • Transaction processing: To process deposits and withdrawals via DuitNow, FPX, and other supported payment methods.
  • Customer support: To provide accurate and effective assistance when you contact our support team.
  • Platform security: To detect and prevent fraudulent activity, money laundering, and cybersecurity threats.
  • Service improvement: To analyse usage patterns in aggregate (not individually) in order to improve the user experience.
  • Legal compliance: To fulfil reporting and record-keeping obligations under applicable Malaysian laws.
  • Marketing communications: To send promotional information and special offers — only if you have given your consent to receive them.
You may withdraw consent to receive marketing communications at any time by contacting our support team or through your account settings. Withdrawing this consent will not affect your use of the platform.

4Data Sharing & Disclosure

918ssk does not sell or rent your personal data to anyone. However, in certain limited situations, we may share data with the following parties:

  • Payment service providers: Such as banks and payment gateways that process your deposits and withdrawals — only the data necessary for the transaction is shared.
  • Technology providers: Companies providing server infrastructure, anti-fraud systems, and customer support platforms — all bound by strict confidentiality agreements.
  • Legal authorities: When required by a court order, warrant, or directive from a legitimate Malaysian law enforcement agency.
  • Corporate entity: In the event of a merger, acquisition, or asset sale, members will be notified in advance and this Privacy Policy will continue to apply.

In all data sharing instances, we ensure that recipients are bound by confidentiality and data protection obligations equal to or stricter than our own standards.

5Data Storage & Security

The security of your personal data is the top technical priority at 918ssk. The protective measures we implement include:

  • Encryption of data in transit: 256-bit SSL/TLS for all communications between your device and our servers.
  • Encryption of data at rest: Sensitive data is encrypted using AES-256 within our databases.
  • Role-based access control: Only authorised personnel may access personal data, with every access automatically logged.
  • 24/7 Monitoring: Continuous security monitoring to detect any suspicious activity or intrusion attempts.
  • Regular backups: Data is regularly backed up to geographically separate data centres to ensure service continuity.

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Accounts inactive for 24 months will receive a notification before data is archived or deleted in accordance with our standard procedures.

Financial and transaction records are retained for a minimum of seven years in accordance with Malaysia's Anti-Money Laundering legal requirements.

6Cookies & Tracking Technologies

918ssk uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. There are three categories of cookies we use:

  • Essential cookies: Required for core platform functionality such as login authentication and session management. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Collecting aggregated and anonymised information about how you use the platform — such as frequently visited pages and time spent — to help us improve our services.
  • Preference cookies: Used to remember your preferences such as language and display settings so you do not need to reconfigure them on each visit.

You can manage cookie settings through your web browser. Disabling essential cookies may affect platform functionality. For browser-specific cookie management guidance, please refer to your browser's documentation.

7Your Rights as a Data Subject

Under Malaysia's PDPA and 918ssk's policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.

Right to Rectification

You have the right to correct inaccurate or incomplete personal data through your account settings or by contacting our support team.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal record retention requirements.

Right to Restriction

You may request that we restrict the processing of your data in certain situations while a dispute is being resolved.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another service where applicable.

To exercise any of the above rights, contact the 918ssk support team via live chat on the platform. Identity verification is required before any request is processed to protect the security of your data.

8Children's Data Protection

The 918ssk platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

Should we discover that personal data belonging to someone under the age of 18 has been collected, we will take immediate steps to delete that data and close the relevant account. If you are aware that a minor has registered on our platform, please contact us immediately.

Parents and guardians are advised to monitor their children's online activity. If you suspect misuse of the platform by a minor, please contact us as soon as possible through customer support.

9Third-Party Links & Services

The 918ssk platform may contain links to or be integrated with third-party services, including game providers, payment gateways, and identity verification providers. These third parties maintain their own privacy policies, separate from ours.

918ssk is not responsible for the privacy practices of those third parties. We encourage you to read the privacy policy of each third-party service you access through our platform. However, all third-party providers working with 918ssk are required to sign data processing agreements that comply with Malaysia's PDPA.

10Privacy Policy Amendment

918ssk reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or platform improvements. The date of the latest amendment is shown at the top of this document.

For amendments involving material changes to how we process your personal data, we will notify you via an in-platform notification or email at least seven days before the changes take effect. Continued use of the 918ssk platform after the effective date will be considered acceptance of the amended policy.

We encourage you to review this page periodically. Each new version of this Privacy Policy will include a summary of key changes from the previous version to make your review easier.

11Contact Us Regarding Privacy

If you have any enquiries, concerns, or complaints regarding how 918ssk handles your personal data, our privacy team is ready to assist:

  • Live Chat: Available on the 918ssk platform — 24/7 support in both Bahasa Melayu and English.
  • Privacy Email: [email protected] (displayed as plain text only)
  • Response Time: Privacy-related enquiries will be responded to within 3 business days; data rights requests within 21 business days.

For more information about your rights under Malaysia's PDPA, you may also refer to the official website of the Department of Personal Data Protection Malaysia. You may also read Terms and Conditions us or visit the Responsible Gaming for more complete platform information.

Your Data Is Safe with 918ssk

We invest in state-of-the-art security infrastructure not merely to meet legal requirements — but because we believe your trust is the foundation of every good relationship. Your privacy is not our product; it is our responsibility.

Join the 918ssk Community with Confidence

With robust personal data protection and a transparent privacy policy, you can enjoy over 1,000 games on 918ssk with complete peace of mind.

Bahasa Melayu